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To use the our website you must be aged 21 years or over. Please verify your age before entering the site.

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FAQ

Welcome to GYL website. In this page you’ll find something you want to know about our products and policies. All of which are designed to give you the best vaping experience possible.

Is there a minimum order amount?

For generic items listed on website, no moq request. But for custom products, usually 1000pcs or 2000pcs MOQ.

Can I get a custom product?

Yes! We specialize in all types of custom branded packaging and vape products from label applications to hypercustom designs.

What can you customize?

Please see the details of the page of customization.

Can I design my own product?

Yes! We offer a variety of design services to meet different level of customization requests.

How can I place an order?

There are plenty of options for placing an order with us. Online or offline. And we also has an alibaba account.

I would like to purchase a certain product, but I can't find it on your website. What should I do?

Please feel free to send us the details and we will do our best to accommodate you.

What payment way do you accept?

Credit card, western union or bank transfer.

How long shall I get the order if I place an order?

Samples 3-5 days, production 5-15 days.

When the products are ready, we’ll ship them via air freight which take 8-12 days usually.

Will you supply after-sales warranties?

Sure, we take responsibility for every products we ship to customer. And we are highly responsive to every of our customer’s expanding requirements.

Did we miss anything? Have another question? Let us know!